Privacy Policy

At Lograntz Limited, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following data about you:

• Personal Information: This includes your name, email address, phone number, billing and shipping addresses, payment information, and any other details you provide when creating an account or making a purchase.
• Technical Data: This includes information about your device, browser type, operating system, IP address, and browsing behaviour on our website.
• Usage Data: This includes information about how you use our website, services, and products.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process transactions: This includes fulfilling your orders, managing payments, and communicating with you about your purchases.
• To improve our services: We analyse your data to better understand how our website is used and identify areas for improvement.
• To communicate with you: We may send you order updates, newsletters, promotional offers, or respond to your customer service inquiries.
• To ensure security: We use your information to prevent fraud and ensure the safety of our website and services.

3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your data with trusted third parties for specific purposes, including:

• Payment processors: To process your transactions securely.
• Delivery services: To fulfil your orders and deliver products to you.
• Service providers: To assist in the operation of our business, including IT services, customer support, and data analysis.
  We ensure that these third parties comply with data protection laws and handle your data securely.

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymise it.

5. Your Rights

You have the right to:

• Access your personal data: Request a copy of the personal data we hold about you.
• Rectify inaccuracies: Update or correct any information that is inaccurate or incomplete.
• Erase your data: Request the deletion of your personal data, subject to certain legal exceptions.
• Object to processing: You can object to the processing of your personal data for specific purposes.
• Withdraw consent: If we rely on your consent to process your data, you can withdraw it at any time.

To exercise these rights, please contact us using the details provided below.

6. Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, disclosure, or destruction. However, no data transmission over the internet can be guaranteed as 100% secure, so we cannot ensure the absolute security of your data.

7. Cookies

Our website uses cookies to enhance your browsing experience, track site usage, and improve our services. Cookies are small files placed on your device that allow us to remember your preferences and activity. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies when visiting third-party websites.

9. Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will take effect as soon as it is published. We recommend that you review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Lograntz Limited
Email: info@lograntz.com
Phone: +44 7349 382666
Address: 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom